Reminders & Automation
It sends the reminders you always meant to.
Booking confirmed? Email sent. 24 hours before? Reminder sent. After the appointment? Follow-up sent. You didn't lift a finger. Build if-this-then-that workflows and let the system do the chasing.
Booking Confirmed
Trigger event
Send confirmation email
InstantlySend reminder SMS
24h beforeSend follow-up form
1h afterNo-shows reduced
How it works
5 simple steps
Choose a trigger
Booking created, confirmed, cancelled, or a timed offset before/after.
Set the timing
Immediately, 24 hours before, 1 hour after — you decide.
Write your message
Use variables like {client_name} and {service_name} for personal touch.
Attach a form
Optional — consent forms, intake questionnaires, feedback surveys.
Activate — it runs forever
Set it once and forget it. Every matching booking triggers the workflow.
Choose a trigger
Booking created, confirmed, cancelled, or a timed offset before/after.
Set the timing
Immediately, 24 hours before, 1 hour after — you decide.
Write your message
Use variables like {client_name} and {service_name} for personal touch.
Attach a form
Optional — consent forms, intake questionnaires, feedback surveys.
Activate — it runs forever
Set it once and forget it. Every matching booking triggers the workflow.
If this, then that
Build automations with building blocks. Pick a trigger event, set your timing, choose an action. The workflow builder makes it visual — you can see exactly what will happen and when.
- Visual trigger → action builder
- Multiple trigger types (event-based and timed)
- Variable substitution in emails
- Optional form attachment
Automation name
Booking Confirmed
Trigger event
24 hours before
Timing delay
Send reminder email
Action
Consent Form
Optional attachment
The perfect timing
Set reminders at exactly the right moment. A confirmation email immediately after booking. A reminder 24 hours before. A follow-up 1 hour after. Each one fires automatically at the perfect time.
Each event fires automatically at the right moment
Confirmation
24h Reminder
1h Reminder
Appointment
Follow-up
Your brand, your message
Every automated email uses your logo, your colors, and your chosen theme. Variables fill in automatically — {client_name} becomes "Zanele", {service_name} becomes "Balayage". Professional, personal, automatic.
Just a friendly reminder about your upcoming appointment.
Studio Zanele · Sandton, Johannesburg
Just a friendly reminder about your upcoming appointment.
Studio Zanele · Sandton, Johannesburg
Just a friendly reminder about your upcoming appointment.
Studio Zanele · Sandton, Johannesburg
Fewer no-shows
Fingers lifted
Runs automatically
What you get
Fewer no-shows
Automated reminders go out exactly when you set them — 24 hours before, 1 hour before, or both. Clients remember. Your chair stays filled. Businesses see up to 50% fewer no-shows.
If-this-then-that workflows
Set a trigger (booking created, appointment confirmed, time before appointment) and an action (send email, send form, send reminder). Chain them together. Build once, runs forever.
Branded email templates
Every automated email uses your logo, your colors, and your tone. Clients see a polished message from your business — not a generic system notification.
Auto-send forms
Need a consent form before the appointment? An intake questionnaire? Set it as an automation and it goes out automatically when the booking is confirmed. Zero manual work.
Real-world use
Who uses this?
Therapist
Auto-send intake forms 48 hours before sessions. Clients arrive prepared, you spend time on therapy — not paperwork.
Dentist
Reminder emails 24 hours before reduce last-minute cancellations. The chair is never empty by surprise.
Hair Salon
Send a "rebook?" email 6 weeks after the last appointment. Keep clients coming back without chasing them.
Reminders & Automation FAQ
Explore more features
See what else SlotIn can do for your business.